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Uncategorized

Business and Auxiliary Services Exhibits Excellence With Caring Amidst COVID-19 Concerns

May 6th, 2020 Andrew Skerritt Features, News, Uncategorized
Business and Auxiliary Services Exhibits  Excellence With Caring Amidst COVID-19 Concerns

The Food Court is temporarily closed until May 11.

By Pamela L. Moore

In the midst of the turmoil and uncertainty stemming from the COVID-19 pandemic, Florida A&M University (FAMU) Business and Auxiliary Services (BAS) continues to serve the university community in a spirit of excellence. 

FAMU dining services provider, Metz Culinary Management, has remained constant in providing quality meals for students, as well as essential faculty and staff that remain on campus. Metz General Manager Tripp Goodwin said, “The health and safety of our guests, as well as our employees is of utmost importance to us.  In light of this, as well as the constant updates to safety measures, we have made adjustments to hours and locations; however, our commitment remains the same. We are making every effort to meet the dining needs of our customers.”

The Food Court is temporarily close and will reopen on May 11.

The University Bookstore, although physically closed temporarily, remains open for business via the online store at FAMU BOOKSTORE. In addition to school paraphernalia and supplies, information regarding textbook return, summer school book orders, and other university related products is also accessible via the website. All online orders will be shipped free of charge.

The majority of students at FAMU are no longer on campus; however, a small number of students will remain on campus through the end of the semester and in the summer. In order to serve these students, the Business Center remains open for business. 

“Being away from family during these times can be stressful,” says Business Center Manager Jonathan Garcia. “Being able to receive letters and packages from loved ones means a lot to the students. We are here to meet their needs.” 

Business and Auxiliary Services also oversees the drink and vending machines, as well as the laundry services in the residence halls. Carey Brown, BAS assistant director of operations, said, “Our services are vital to campus life for our students, and we are doing all we can to ensure that those services are running as smoothly as possible.”

The Rattler Card Office plays a significant role in providing the Rattler Card, the essential identification for access to essential campus services. The Rattler Card staff is available for assistance via email and phone; however, any critical Rattler Card requests may be provided by appointment only. 

Business and Auxiliary Services is all about the business of serving…and despite the current circumstances, they continue to provide excellence in service.

“Satisfying the needs of our customers has always been our mission…and that doesn’t change in the midst of emergencies,” said Business and Auxiliary Services Assistant Vice President Rebecca Brown. “Where there is a demand, we must supply.  This pandemic has caused us to deliver services in an innovative way. “

For more information and updates, please visit the Business and Auxiliary Services webpage at FAMU Business & Auxiliary Services.

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May 12th 3:37 PM
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May 11th 3:23 PM
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May 10th 9:59 PM
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