A GrubHub poster in the FAMU Towers North at the start of moving in days.
by Pamela L. Moore
Dining options at universities have been significantly impacted by the global pandemic as preparations are being made for the return of students for the fall semester. With health and safety a main priority, dining services at Florida A&M University were challenged to think out of the box when exploring ways to meet the needs of their customers.
“Social distancing guidelines, along with decreases in seating capacity in our dining locations, required our team to look for innovative ideas as to how we could maintain our ability to serve our customers safely and conveniently,” said Tripp Goodwin, general manager for Metz Culinary Management, FAMU’s dining provider. “The GrubHub Mobile Food App provides a viable solution.”
The introduction of the GrubHub app to help with crowd control in the dining areas is in alignment with FAMU’s Re-Opening theme, “Protect the FAMUly.” Messaging and signage across the campus emphasize the importance of social distancing, wearing masks, washing hands and using sanitizer.
GrubHub is the nation’s leading online and mobile food-ordering service. The GrubHub Mobile App will allow customers to order from their favorite on-campus restaurants, pay with their meal plan or credit/debit cards, get real-time updates, and simply pick up their orders.
“We are constantly looking for ways to improve our services,” Carey Brown, assistant director for Operations at Business & Auxiliary Services, said. “GrubHub helps us to not only cut down on wait time, but also keeps us in line with the University policies for social distancing.”
The Grubhub Mobile Ordering App is set to launch on August 24, 2020; however, customers are encouraged to download the free app and register for FAMU in advance. For more information about the GrubHub app, please visit www.metzfamu.com.
For more information about Business and Auxiliary Services, please visit FAMU Business & Auxiliary Services.